FM3 offers "Internal Messaging". This allows you to send a message to any other FM3 users. That message will invariably be related to the job/document you are currently working on, so when that message appears on the other users screen they can optionally reply to it, or open the job the message related to.

The messages themselves can be entered ad-hoc, much like sending email or instant messages online, or you can take advantage of the "templates" feature to have the message body built up automatically using data from the job/document itself (much like mail merge).

This messaging feature could be used when you have created a job, in order to notify someone else that they need to look at that job and add extra detail, or to take whatever action you wish to request of them. On top of this, the "User Forms" can be taken advantage of so that thay are tailored to send messages automatically when certain actions occur.

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